Kelway, Middle East

Outside the UK, Kelway has a dedicated operation based in Dubai, the Middle East's fastest growing financial and business hub. Operating in major cities like Doha, Bahrain and Abu Dhabi, the office supports Kelway’s multi-national clients as they expand their operations into the region, with a range of dedicated services:

Product fulfilment

A fully managed door-to-door service offering fast and accurate product fulfilment with online order tracking.

On-site engineering

Dedicated engineering resources accredited by HP, IBM, Cisco and Microsoft that support client operations throughout the region.

Maintenance services

Comprehensive hardware support with four- and eight-hour SLA-driven response times in core locations and UK-sourced and trained engineers providing HP, IBM and Cisco break fix services.

Helpdesk services

A 24 x 7 x 365 helpdesk offering support across the region and providing out of hours cover for client helpdesks.

Project management

A full design, integration, installation and implementation service with Prince II accredited practitioners providing expert advice as well as managing third parties.