Support+
Support+ is Kelway’s alternative to a standard manufacturer's break-fix service. Based in the UK, technical engineers on our City based service desk with direct access to manufacturer spare parts are supported by a nationwide network of local engineers who visit sites and fix equipment within our own SLAs. It offers our customers major advantages
- Protects against IT causes of business downtime
- Provides predictable or guaranteed response times and a consistent service
- Offers pre-determined, pre‐paid costs
- Rapid response and repair decreases downtime
- Relieves in-house support staff, allowing them to focus on the business
- Proactive advice and assistance improves IT effectiveness and productivity
If you’d like to know more about how Support+ could help your organisation, e-mail info@kelway.co.uk or call us on 020 7791 6000.
Service track
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